Tablet point of sale systems, Android Tablet systems and Windows Based Tablet systems have become a big success in the restaurant POS market. The iPad and Android tablets typically rely on an "always on" Internet connection or an onsite PC with a wireless connection to function. This limitation does not apply to most PC based systems or Windows based tablets. But, this limitation does apply to most cloud based and Software as a Service (SaaS) POS systems.

In the past many PC based restaurant Kassensystem relied on a back office PC. This meant that if the back office PC failed so did all the POS terminals. This also seemed like a huge limitation but most restaurants never experienced a back office failure lasting more than a few minutes and the same is now true with Internet access.

Almost every restaurant is using their POS system for credit card processing which also requires Internet access to connect the restaurant to their credit card processor. These systems do not require an "always on" Internet connection, but when a guest presents their credit card for payment, time is of the essence. Fortunately most restaurant Point of Sale systems can utilize a cell phone backup connection from the network router to process credit cards when the restaurant loses their DSL Internet connection.

So how do the tablet restaurant POS solutions stack up against the traditional Windows PC based restaurant POS solutions? There is no question they are smaller and much more portable than a PC based POS terminal. But don't forget most PC based POS systems can utilize optional iPads and other tablets if there is a need for tableside order entry.

The big difference between the two solution's is the features and options. The PC based restaurant POS systems have evolved and matured over the years to include years of features and options designed specifically for the hospitality market. The new tablet restaurant POS systems are not wasting any time and are spending heavily on development to catch up. What these new systems, dubbed "POS Lite" by Maitre'D, have to offer could be all your restaurant needs.

So check out the tablet market when you're investigating point of sale systems to see what the best fit will be for your particular restaurant. And when you do, make sure in your research you're comparing apples to apples and maintain all the benefits and features you want in either a PC or tablet based system.

Essential Signs: Is It Time to Upgrade Your POS System?

POS systems are much more than transaction execution machines today.

Thanks to rapid advances in Omni-channel marketing technology, POS systems serve as an effective means to study customer behavioural history and customer loyalty.

However, as the technology improves, the need for old and obsolete systems to upgrade becomes an inevitable necessity for businesses relying on POS for their retail transactions and point of sale operations.

That said, here are some common questions to ask yourself in order to determine how well your POS system works currently and if you need to upgrade.

  • Do you have to be at you store to access your POS?
  • During peak hours, does your system make operations easier or more difficult?
  • Are you spending significant time in updating, maintaining and troubleshooting you system?
  • Do you have to manage varied business operations like inventory and sales through different applications?
  • Is it easy to make changes to product prices, items and other data across all of the connected workstations?
  • Does your system provide you real-time visibility of customer data and statics irrespective of the channel?
  • Can you use and manage customer information like email, loyalty programs, and other aspects conveniently?
  • Are long queues of customers a common sight at your point of sale?
  • Are you spending more time than you should in resolving customer queries?
  • Have you fallen victim to data theft or a credit card fraud recently?
  • Is your business experiencing a constant decrease in customer acquisition and retention rates?

Asking yourself all these questions and others that relate to the function and effectivity of your POS system helps you to determine if your current system is actually profitable to your business.

In addition, it is important to get deeper into these questions and existing point of sale issues by involving your staff in the process. Ask you staff what they feel about the system and what interests and frustrates them the most in the system while they're operating it.

Once you have answers to these questions and additional information about your POS system, you can begin your search to find Vend Kassensystem Hardware online or other POS accessories and units for your needs.

Conclusion:

As much as beneficial it is to have a POS system deployed in your store, working on an outdated point-of-sale system can put your operational performance and business productivity at stake. Being reluctant to upgrading your POS systems now will only drain your money and time in the future.